Privacy Policy

1. Introduction

At Linkorio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our link analytics platform. Please read this privacy policy carefully.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you or your users. This includes:

• Account Information: When you register, we collect your name, email address, and password.
• Billing Information: If you upgrade to a paid plan, our payment processors (like Stripe or PayPal) collect your payment details. We do not store full credit card numbers on our servers.
• Tracking Data (End Users): To provide our analytics service, when someone clicks a Linkorio link, we temporarily collect their IP address, browser type, operating system, referring URL, and rough geographic location.

3. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we use it to:

• Create and manage your account.
• Process your transactions and send related information, including confirmations and invoices.
• Provide the core link analytics dashboard, displaying click data, locations, and device types.
• Respond to your comments, questions, and customer service requests.
• Monitor and prevent fraud, spam, and abuse of our platform.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some parts of our platform (like staying logged in) may not function properly without them.

5. Store Platform Data (Shopify, WooCommerce)

If you connect a store platform like Shopify or WooCommerce, we access order data solely to attribute a sale back to the Linkorio link that drove it. Specifically, we process:

• The order identifier, total amount, and currency.
• The landing page URL associated with the order, which we use to match it to a link click.

We do not access, use, or store your customers' names, email addresses, phone numbers, or shipping/billing addresses, even in cases where the platform's API technically makes this information available to us. This data is used only for the attribution purpose described above — never sold, and never shared with third parties for their own purposes.

Order data tied to a connected store is deleted when you disconnect that store or uninstall the Linkorio app for that platform.

6. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service Providers: Third-party vendors that help us provide our service (e.g., cloud hosting, email delivery, payment processing).
• Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7. Data Security

We implement commercially reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration, including encrypting data in transit (HTTPS/TLS) and encrypting sensitive credentials, such as connected store access tokens, at rest. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

8. Your Data Rights

Depending on your location (such as under the GDPR or CCPA), you may have the right to access, update, delete, or export your personal information. If you wish to exercise these rights or permanently delete your Linkorio account and associated analytics data, please contact our support team.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@linkorio.com.